Privacy Policy
Sutumatic Booking System - Sutum Information Technology Co.
Last Updated: January 2025
Your privacy is of utmost importance to us. This Privacy Policy explains how we handle your personal data when using Sutumatic Booking System. We are committed to protecting your data and using it responsibly and transparently.
Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and process your personal data when you use Sutumatic Booking System, operated by Sutum Information Technology Co. (Unified National Number: 7029130866). By using the platform, you agree to the practices described in this policy.
Data We Collect
We collect the following data: • Account Data: Name, business name, WhatsApp number, email, password. • Usage Data: Appointment history, login times, actions within the system. • Customer Data: Information entered by clients about their end customers. • Technical Data: IP address, browser type, device type, and cookies.
How We Use Your Data
We use your data for: • Providing platform services and managing your account. • Sending alerts and reminders via WhatsApp, email, and SMS. • Improving platform performance and developing new features. • Providing technical support. • Sending important service updates. • Legal compliance.
Data Protection
We protect your data through: • Modern encryption technologies (SSL/TLS). • Secure servers with physical and digital protection. • Restricted access to authorized employees only. • Regular backups. • Periodic security reviews. However, absolute internet security cannot be guaranteed.
Data Sharing
We do not sell your personal data. We may share data only in these cases: • With service providers (WhatsApp, email, cloud hosting). • Legal compliance when required by law. • Protecting our rights or user safety.
Third-Party Services
Our platform relies on trusted third-party services including cloud hosting, WhatsApp messaging, email services, and web analytics. These services have their own privacy policies which we select carefully.
Data Retention
We retain your data as long as your account is active or as necessary to provide services. Upon account cancellation, we delete data within 90 days except where required by law.
Your Rights
You have the following rights: • Right to access your data. • Right to correct inaccurate data. • Right to delete your data. • Right to restrict processing. • Right to object to processing. • Right to data portability. Contact us at info@sutumatic.com to exercise these rights.
Cookies
We use cookies to improve your experience. You can manage cookie settings through your browser, but disabling them may affect platform functionality.
Children's Privacy
Our platform is not directed at children under 13. We do not knowingly collect data from children under this age.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-platform notification.
Contact Us
Sutum Information Technology Co. Unified National Number: 7029130866 Address: Prince Sultan Bin Abdulaziz Street, Al Basateen, Jeddah 23717, Makkah Region, Saudi Arabia Email: info@sutumatic.com WhatsApp: 0501996999